Zoome Casino AML and Verification
Zoome Casino is operated by Novatrix SRL, Costa Rica registration 3-102-893958, under Anjouan Gaming Authority licence ALSI-202508056-FI2. We use anti-money laundering and verification controls to confirm identity, address, age and payment ownership, and to review account activity where evidence is needed. These terms can be updated, so please read the current version before using the website.
Identity verification
We may request identity, address and payment evidence. Our Terms require Bitcoin identity checks before play or a deposit. The FAQ estimates 24 hours for verification, while the AML Policy allows a KYC review to take thirty business days, so timing can vary with the checks required.
Information we may request
The information requested can depend on the account, payment method and review stage. False data can lead to account closure and forfeiture.
- Identity documentation
- Residential address documentation
- Age documentation
- Evidence for the payment method used
- Bank statements or proof of income when source of funds or source of wealth evidence is requested
Source of funds
Our Privacy Policy identifies bank statements and proof of income as source of funds or source of wealth documents that may be processed for verification.
Account restrictions
The minimum age is 18, and where a higher local legal age applies, that age prevails. Only one personal account is allowed. Geographic VPN bypass is prohibited. We may suspend an account while evidence is outstanding.
Payments and ownership
Payment instruments must be in your own name. Deposit methods include Visa, Mastercard, Giropay via MiFinity, CashtoCode, Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Dogecoin, Tether and Bank Transfer. Withdrawal methods include Bank Transfer, PayAnyBank, Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Dogecoin, Tether, Visa and Mastercard. Deposit turnover is 3x, and verification may delay withdrawals.
Ongoing monitoring
Our standalone AML Policy permits identity and contact checks and allows account suspension pending evidence. It requires identity, address and age documentation, and a KYC review may take thirty business days.
Support contact
You can contact us by email at [email protected] about verification or AML matters.