Introduction
These terms and conditions govern your use of the Zoome Casino website and your player account. Please read them carefully before you sign up, as registering an account means you accept them.
Eligibility
You must be at least 18 years old to open an account with us. Where the law in your location sets a higher minimum gambling age, that higher age applies.
Account Registration
You may hold one personal account with us. Registration requires your legal name, date of birth, residential address and email address, and our AML Policy requires identity and address evidence. Any payment instrument you use on your account must be held in your own name.
Verification
We may request identity, address and payment evidence from you. Players using Bitcoin complete identity checks before playing or depositing. Our FAQ estimates verification within 24 hours, while our AML Policy allows up to thirty business days depending on the case.
Deposits
You can fund your account using Visa, Mastercard, Giropay via MiFinity, CashtoCode, Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Dogecoin, Tether or Bank Transfer. Deposited funds carry a 3x turnover requirement before they can be withdrawn.
Withdrawals
Withdrawals can be made by Bank Transfer, PayAnyBank, Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Dogecoin, Tether, Visa or Mastercard. The minimum withdrawal is NZD 75. Verification checks may delay the processing of a withdrawal.
Bonuses and Promotions
Our welcome package starts with a 100% match bonus and 100 free spins on your first deposit, followed by a 50% match with 50 free spins and a 100% match with 100 free spins on subsequent deposits. Welcome bonuses carry 40x wagering requirements and remain valid for seven days, and free spins must be activated within one day. Your cash balance is used before bonus funds, and only one bonus can be active at a time. Game contributions towards wagering are: slots 100%; roulette, poker, card games, video poker and casual games 5%; all other games 0%. Winnings from welcome bonuses are capped at 10 times the credited bonus amount, subject to promotion-specific overrides. Players in Finland are excluded from welcome offers. Eligibility and conditions can vary by country, so check the current promotion card before you opt in.
Restricted Activity
You may not use our services if you are located in any of the following countries or territories: Afghanistan, American Samoa, Bahrain, Belarus, Belgium, Brazil, British Indian Ocean Territory, Bulgaria, New Brunswick (Canada), Ontario (Canada), Central African Republic, China, Cuba, Cyprus, Democratic Republic of the Congo, Estonia, Georgia, Gibraltar, Greece, Guam, Guernsey, Haiti, Hawaii, Iran, Iraq, Israel, Japan, Jersey, Latvia, Libya, Lithuania, Malta, Myanmar, Netherlands, North Korea, Northern Mariana Islands, Poland, Puerto Rico, Romania, Russia, Salvador, Somalia, South Sudan, Syria, Ukraine, United Kingdom, United States, Venezuela, Virgin Islands or Yemen. Using a VPN or any other tool to bypass geographic restrictions is prohibited.
Responsible Gambling
Our responsible gambling tools include daily, weekly and monthly limits on deposits, losses and wagers. Limit decreases take effect immediately, while increases require your confirmation and the expiry of the existing period. You can take a cooling-off period of one week, one month, three months or six months, or self-exclude for six, nine or twelve months or indefinitely. Please note that crypto deposits may bypass deposit and cooling-off restrictions, and any remaining balance during self-exclusion is withdrawn through our support team, subject to KYC checks. We link to GamCare, Gamblers Anonymous and Gambling Therapy for independent support.
Complaints
If you wish to raise a complaint about our services, contact us by email at [email protected].
Governing Terms
Zoome Casino is licensed by the Anjouan Gaming Authority (Comoros) under licence number ALSI-202508056-FI2, issued on 25 August 2025 and valid until 24 August 2027. These General Terms were last updated on 13 February 2026. We may update our terms from time to time, and the version published on our website is the one that applies.