Terms and Conditions at Zoome Casino
These terms and conditions govern your use of Zoome Casino and our services. By creating an account and using our website, you agree to be bound by them. We may update these terms from time to time; the current General Terms were updated on 13 February 2026. We recommend that you read the full terms carefully before you play.
Eligibility
You must be at least 18 years old to open an account with us. Where the legal gambling age in your place of residence is higher, that higher age applies. Only one personal account is permitted per player, and all payment instruments used must be in your own name. Using a VPN to bypass geographic restrictions is prohibited.
Account Registration
When you register, we ask for your legal name, date of birth, residential address and email address, together with evidence of your identity and address where required under our AML Policy. The signup process is described on our homepage.
Verification
We may request identity, address and payment evidence from you. Under our terms, identity checks are required for Bitcoin users before play or deposit. Our FAQ estimates that verification takes around 24 hours, while our AML Policy permits up to thirty business days. Deadlines and triggers can vary. Verification may delay withdrawals.
Deposits
We accept deposits via Visa, Mastercard, Giropay via MiFinity, CashtoCode, Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Dogecoin, Tether and Bank Transfer. The minimum deposit is €20. The maximum deposit is €4,000 per transaction for Bank Transfer and the other euro fiat methods listed on our payment page. A deposit turnover requirement of 3x applies before withdrawal.
Withdrawals
Withdrawals can be made via Bank Transfer, PayAnyBank, Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Dogecoin, Tether, Visa and Mastercard. The minimum withdrawal is €50. Under our General Terms, the maximum withdrawal is €10,000 per month. Verification checks may delay the processing of your withdrawal.
Bonuses and Promotions
New players can claim a 100% welcome bonus with 100 free spins on the first deposit, followed by further deposit offers of 50% with 50 free spins and 100% with 100 free spins. Welcome bonuses carry 40x wagering and last seven days; free spins must be activated within one day. Cash is used before bonus funds, and only one bonus can be active at a time. The maximum bet while playing with a bonus is €5. Game contributions towards wagering are: slots 100%; roulette, poker, card games, video poker and casual games 5%; all other games 0%. Winnings from the welcome bonus are capped at 10x the credited bonus amount, subject to promotion-specific overrides, and general free-spin caps may also apply. Country-specific eligibility and promotion overrides apply, so please check the current promotion card on our site.
Restricted Activity
Players from the following countries and territories may not use our services under our Terms and Conditions: Afghanistan, American Samoa, Bahrain, Belarus, Belgium, Brazil, British Indian Ocean Territory, Bulgaria, New Brunswick (Canada), Ontario (Canada), Central African Republic, China, Cuba, Cyprus, Democratic Republic of the Congo, Estonia, Georgia, Gibraltar, Greece, Guam, Guernsey, Haiti, Hawaii, Iran, Iraq, Israel, Japan, Jersey, Latvia, Libya, Lithuania, Malta, Myanmar, Netherlands, North Korea, Northern Mariana Islands, Poland, Puerto Rico, Romania, Russia, Salvador, Somalia, South Sudan, Syria, Ukraine, United Kingdom, United States, Venezuela, Virgin Islands and Yemen. Separate provider and bonus restrictions may also apply.
Responsible Gambling
We offer daily, weekly and monthly limits on deposits, losses and wagers. Limit decreases take effect immediately, while increases require your confirmation and the expiry of the existing period. Cooling-off periods of one week, one month, three months or six months are available, as is self-exclusion for six, nine or twelve months or indefinitely. Please note that crypto deposits may bypass deposit and cooling-off restrictions. During self-exclusion, any remaining balance can only be withdrawn with the assistance of our customer support team, subject to KYC checks. We link to GamCare, Gamblers Anonymous and Gambling Therapy for external support.
Complaints
If you have a question or concern about your account or our services, you can contact us by email at [email protected].
Governing Terms
Zoome Casino operates under a licence issued by the Anjouan Gaming Authority (Comoros), licence number ALSI-202508056-FI2, with an issue date of 25 August 2025 and an expiry date of 24 August 2027. These terms may be updated from time to time, and the version published on our website applies to your use of our services.