Zoome Casino Terms and Conditions
These terms and conditions govern your use of Zoome Casino and the relationship between you and us. By opening an account and using our website, you agree to be bound by them, so please read them carefully before you play. Zoome Casino operates under a licence issued by the Anjouan Gaming Authority (Comoros), licence number ALSI-202508056-FI2, issued on 25 August 2025 and valid until 24 August 2027.
Who Can Play
You must be at least 18 years old to open an account with us. Where the law in your location sets a higher minimum gambling age, that higher age applies. We do not accept players from the following countries and territories: Afghanistan, American Samoa, Bahrain, Belarus, Belgium, Brazil, British Indian Ocean Territory, Bulgaria, New Brunswick (Canada), Ontario (Canada), Central African Republic, China, Cuba, Cyprus, Democratic Republic of the Congo, Estonia, Georgia, Gibraltar, Greece, Guam, Guernsey, Haiti, Hawaii, Iran, Iraq, Israel, Japan, Jersey, Latvia, Libya, Lithuania, Malta, Myanmar, Netherlands, North Korea, Northern Mariana Islands, Poland, Puerto Rico, Romania, Russia, Salvador, Somalia, South Sudan, Syria, Ukraine, United Kingdom, United States, Venezuela, Virgin Islands and Yemen. Separate provider and bonus restrictions may also apply.
Opening Your Account
You may hold one personal account with us, and all payment instruments you use must be in your own name. When you register, we ask for your legal name, date of birth, residential address and email address, and we may ask for evidence of your identity and address in line with our anti-money laundering policy.
Identity Verification
We may request proof of your identity, address and payment method at any time. Where you use Bitcoin, identity checks are required before you play or deposit. Our help centre indicates that verification is usually completed within 24 hours, although our anti-money laundering policy allows up to thirty business days in some cases. The documents required and the timing of any request can vary depending on your activity.
Deposits
You can fund your account using Visa, Mastercard, Giropay via MiFinity, CashtoCode, Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Dogecoin, Tether or bank transfer. Deposited funds carry a 3x turnover requirement, meaning you must wager your deposit amount three times before it can be withdrawn.
Withdrawals
Withdrawals can be made by bank transfer, PayAnyBank, Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Dogecoin, Tether, Visa or Mastercard. Please note that completing identity verification may be required before a withdrawal is processed, and this can delay your payout.
Bonuses and Promotions
New players can claim a 100% welcome bonus with 100 free spins on the first deposit, followed by further deposit offers of 50% with 50 free spins and 100% with 100 free spins. Welcome bonuses carry a 40x wagering requirement and remain valid for seven days, while free spins must be activated within one day. Your cash balance is used before bonus funds, and only one bonus can be active at a time. Game contributions towards wagering are 100% for slots and 5% for roulette, poker, card games, video poker and casual games, with all other games contributing 0%. Winnings from the welcome bonus are capped at 10x the credited bonus amount, and general free spin caps may also apply. Promotional terms can vary by location, so the current offer card on our site shows the conditions that apply to you.
Prohibited Activity
Using a VPN or any other method to bypass geographic restrictions is prohibited.
Responsible Gambling
We offer daily, weekly and monthly limits on deposits, losses and wagers. Limit decreases take effect immediately, while increases require your confirmation and only take effect once the existing period has expired. You can also take a cooling-off period of one week, one month, three months or six months, or self-exclude for six, nine or twelve months, or indefinitely. Please be aware that cryptocurrency deposits may bypass deposit and cooling-off restrictions, and any remaining balance during self-exclusion must be withdrawn through customer support, subject to identity verification. We also link to GamCare, Gamblers Anonymous and Gambling Therapy for independent support.
Complaints
If you have a complaint about any aspect of our service, please contact us by email at [email protected] and we will look into the matter.
Changes to These Terms
Our General Terms were last updated on 13 February 2026. We may update these terms from time to time, and the version published on our website is the one that applies. We encourage you to review them regularly so that you remain familiar with the current conditions.