Terms and Conditions at Zoome Casino
These terms and conditions govern your use of Zoome Casino. By registering an account and using our services, you accept the rules described on this page. We may update these terms from time to time, and the current version is always published on our website. Please read them carefully before you play. Zoome Casino operates under a licence issued by the Anjouan Gaming Authority (Comoros), licence number ALSI-202508056-FI2, valid from 25 August 2025 until 24 August 2027.
Eligibility
You must be at least 18 years old to open an account. Where the law in your place of residence sets a higher legal gambling age, that higher age applies. You may hold only one personal account, and all payment instruments you use must be registered in your own name.
Account Registration
To register, we ask for your legal name, date of birth, residential address and email address. As part of our anti-money-laundering obligations, we may also require evidence of your identity and address before or after registration. The details you provide must be accurate and kept up to date.
Identity Verification
We may request proof of identity, address and payment method at any stage. For Bitcoin deposits, identity checks are required before you can play or deposit. Our support FAQ indicates a verification estimate of 24 hours, while our AML policy allows up to thirty business days in some cases. Verification may delay withdrawals, so completing it early helps avoid waiting times.
Deposits
You can fund your account with Visa, Mastercard, Giropay via MiFinity, CashtoCode, Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Dogecoin, Tether or Bank Transfer. Deposited funds are subject to a 3x turnover requirement before withdrawal. Minimum and maximum deposit amounts depend on the chosen method and are shown at the cashier.
Withdrawals
Withdrawals are available through Bank Transfer, PayAnyBank, Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Dogecoin, Tether, Visa and Mastercard. The minimum withdrawal is CAD 75. A monthly withdrawal cap applies under the General Terms. Withdrawals may be delayed while verification checks are completed.
Bonus Terms
New players can claim a 100% welcome bonus with 100 free spins on the first deposit, followed by second- and third-deposit offers of 50% with 50 free spins and 100% with 100 free spins. Welcome bonuses carry 40x wagering requirements, remain valid for seven days, and free spins must be activated within one day. Cash funds are used before bonus funds, and only one bonus can be active at a time. Game contributions toward wagering are 100% for slots and 5% for roulette, poker, card games, video poker and casual games; other games contribute 0%. Winnings from welcome bonuses are capped at 10x the credited bonus amount, subject to promotion-specific overrides. Players in Finland are excluded from welcome offers, and promotions may vary by location.
Restricted Activity and Jurisdictions
Using a VPN to bypass geographic restrictions is prohibited. Our Terms and Conditions list the following restricted countries and territories: Afghanistan, American Samoa, Bahrain, Belarus, Belgium, Brazil, British Indian Ocean Territory, Bulgaria, New Brunswick (Canada), Ontario (Canada), Central African Republic, China, Cuba, Cyprus, Democratic Republic of the Congo, Estonia, Georgia, Gibraltar, Greece, Guam, Guernsey, Haiti, Hawaii, Iran, Iraq, Israel, Japan, Jersey, Latvia, Libya, Lithuania, Malta, Myanmar, Netherlands, North Korea, Northern Mariana Islands, Poland, Puerto Rico, Romania, Russia, Salvador, Somalia, South Sudan, Syria, Ukraine, United Kingdom, United States, Venezuela, Virgin Islands and Yemen. Separate provider and bonus restrictions may also apply.
Responsible Gambling
You can set daily, weekly or monthly limits on deposits, losses and wagers. Limit decreases take effect immediately, while increases require confirmation and the expiry of the existing period. Cooling-off periods of one week or one, three or six months are available, as is self-exclusion for six, nine or twelve months or indefinitely. Please note that cryptocurrency deposits may bypass deposit and cooling-off restrictions. During self-exclusion, any remaining balance can be withdrawn through customer support, subject to identity verification. We link to GamCare, Gamblers Anonymous and Gambling Therapy for independent help.
Complaints and Contact
If you have a question or a complaint about your account or our services, contact us by email at [email protected].
Governing Terms
The General Terms were last updated on 13 February 2026. Zoome Casino is licensed by the Anjouan Gaming Authority (Comoros) under licence number ALSI-202508056-FI2, with an issue date of 25 August 2025 and an expiry date of 24 August 2027. We may amend these terms from time to time, and the version published on our website is the one in force.